INFORMATION SERVICES

Voice Over IP

Selected Common Tasks - at Main Menu

Action

Key(s)

Re-Record Standard Greeting

4 1 1

Turn Alternate greeting on or off

4 1 2

Edit/Record All Greetings

4 1 3

Select full or brief menus

4 2 3

Change PIN (Password)

4 3 1

Change recorded Name

4 3 2

Change Directory Listing Status

4 3 3

Main Menu and Shortcuts While listening to the Main menu, you have the following options:

Action

Key(s)

Hear new messages

1

Send a message

2

Review saved messages

3 1

Review deleted messages (Not available on some systems)

3 2

Change setup options

4

Change greetings

4 1

Turn alternate greeting on or off

4 1 2

Change message notification

4 2 1

Change fax delivery (Not available on some systems)

4 2 2

Select full or brief menus

4 2 3

Change PIN (Password)

4 3 1

Change recorded name

4 3 2

Change call transfer

4 4

Find messages from a Connection user (Not available on some systems)

5 1

Find messages from all outside callers (Not available on some systems)

5 2

Find messages from an outside caller (Not available on some systems)

5 3

Hear meetings (Not available on some systems)

6

Hear external messages (Not available on some systems)

7

Switch between using the phone keypad and using voice commands (Connection 8.5 and later) (Not available on some systems)

9

Send a Message Menu and Shortcuts After addressing and recording a message, you have the following options:

Action

Key(s)

Send message

#

Add name

9 1

Mark message urgent and send

1 #

Request return receipt and send

2 #

Mark message private and send

3 #

Set future delivery

4

Review recording

5

Rerecord

6

Add to the message

7

Mark message secure

9 3

During Message Playback Menu and Shortcuts While listening to a message, you have the following options:

Action

Key(s)

Rewind

1

Play a message by number

1 2

Play previous message

1 4

Play next message

1 6

Pause or resume

2

Fast-forward

3

Fast-forward to end

3 3

Send fax to fax machine for printing (Not available on some systems)

3 3 2

Forward message

3 3 6

Delete message

3 3 7

Reply

3 3 8

Reply to all

3 3 8 2

Save or restore as saved (Not available on some systems)

3 3 9

Slow playback

4

Slower playback

4 4

Play message properties (Envelope information)

5

Fast playback

6

Faster playback

6 6

Decrease volume (Not available on some systems)

7

Reset volume (Not available on some systems)

8

Increase volume (Not available on some systems)

9

Skip message, save as is

#

Skip message, save as new (new and saved messages)

# #

Cancel or back up (Anytime)

*

Help (Anytime)

0

End of Message Menu and Shortcuts After listening to a message, you have the following options:

Action

Key(s)

Skip back

1

Play a message by number

1 2

Play previous message

1 4

Play next message

1 6

Send fax to fax machine for printing (Not available on some systems)

2

Replay message

4

Play message properties (Envelope information)

5

Forward message

6

Delete

7

Reply

8

Reply to all

8 2

Call the sender (Not available on some systems)

8 8

Save or restore as saved (Not available on some systems)

9

Save as is

#

Save or restore as new (Not available on some systems)

# #

Cancel or back up

*

Help

0

Recording Menu

Use the following keys while you record messages, names, and greetings:

Action

Key(s)

Pause or resume

8

End a recording

#

Keys Available Anytime Whether recording or listening to messages, the following actions are always available:

Action

Key(s)

Cancel or back up

*

Help

0

 

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